Shipping policy
We want your coffee order to arrive safely, securely, and as expected. This Shipping Policy explains how we process, ship, and deliver orders placed through our online store.
We currently ship within the United States only. At this time, we do not offer international shipping, local delivery, or local pickup.
1. Order Processing Times
Orders are typically processed within 1–3 business days after your order has been successfully placed and payment has been confirmed.
Business days are Monday through Friday, excluding major U.S. holidays.
Orders placed on weekends or holidays will begin processing on the next available business day. During periods of unusually high order volume, product launches, promotions, or other circumstances that significantly increase demand, processing may take slightly longer.
If there is an unexpected delay in processing your order, we will make reasonable efforts to keep you informed.
2. Shipping Within the United States
Lambisaro currently ships orders to addresses located within the United States.
We do not currently ship to international destinations.
Available shipping services and estimated delivery times may vary depending on your location, shipping address, order size, carrier availability, and other logistical factors. The available shipping options and applicable delivery estimates will be displayed during checkout when available.
Please note that delivery estimates are provided as general estimates and are not guaranteed delivery dates.
3. Shipping Costs
Shipping charges are calculated and displayed during checkout based on the shipping method, destination, and applicable order details.
From time to time, Lambisaro may offer promotions such as free shipping on qualifying orders. Any applicable free-shipping offer, minimum order requirement, or promotional condition will be clearly communicated on our website or during checkout.
Unless explicitly stated otherwise, shipping charges are the responsibility of the customer and will be shown before the order is completed.
4. No Local Delivery or Pickup
Lambisaro does not currently offer local delivery or local pickup.
All orders must be shipped through our available shipping services to an eligible U.S. delivery address.
Customers cannot collect orders directly from a Lambisaro location or request a local delivery arrangement.
5. Shipping Address
Please carefully review your shipping information before completing your purchase.
Lambisaro is not responsible for delivery problems resulting from an incorrectly entered or incomplete shipping address provided by the customer.
If you notice an error in your shipping address shortly after placing an order, please contact us as soon as possible. While we will do our best to help, we cannot guarantee that an address can be changed once an order has entered processing or has already been shipped.
6. Order Tracking
Once your order has been processed and shipped, you may receive a shipping confirmation containing tracking information when tracking is available for your selected shipping service.
Tracking information may take some time to become active after the carrier receives and scans the package.
You can use the provided tracking information to monitor the progress of your shipment.
7. Delivery Estimates
Delivery times depend on the shipping service selected, your delivery location, carrier operations, and other circumstances affecting transportation.
Estimated delivery dates shown during checkout are intended to help you plan for your order but should not be considered guaranteed.
Unexpected delays may occur because of severe weather, carrier disruptions, holidays, high shipping volumes, transportation issues, incorrect addresses, or circumstances beyond our reasonable control.
8. Lost, Delayed, or Missing Packages
If your tracking information shows that your package has been delivered but you cannot locate it, we recommend checking around your delivery location and with household members, neighbors, building management, or other individuals who may have accepted the package on your behalf.
If you still cannot locate your order, please contact us so we can help you determine the appropriate next steps.
For packages experiencing significant carrier delays, please allow reasonable additional time for delivery before contacting us. We may work with the applicable shipping carrier to investigate the shipment where appropriate.
9. Damaged Packages
We take care in preparing orders for shipment. However, packages may occasionally become damaged during transportation.
If your order arrives visibly damaged, please contact us as soon as possible and provide photographs of the damaged package and the affected products. This information may be required to help us investigate the issue with the shipping carrier and determine an appropriate resolution.
10. Changes and Cancellations
If you need to change or cancel an order, contact us as soon as possible after placing it.
We will make reasonable efforts to accommodate cancellation or order-change requests before the order enters processing or shipment. However, once an order has been processed or shipped, we may no longer be able to make changes or cancel the shipment.
Any approved cancellation, refund, or order modification will be handled according to our applicable store policies.
11. Shipping Restrictions
At this time, Lambisaro only ships to eligible addresses within the United States.
We do not currently offer shipping to destinations outside the United States.
If a shipping destination is unavailable during checkout, please do not attempt to provide an alternative address unless you are authorized to receive the package at that location.
12. Carrier Delays and Service Interruptions
Shipping and delivery may occasionally be affected by circumstances outside Lambisaro's control.
These may include:
- Severe weather
- Natural disasters
- Transportation disruptions
- Carrier service interruptions
- Public holidays
- Unusually high shipping volumes
- Incorrect or incomplete delivery information
- Unexpected logistical issues
- Other events beyond our reasonable control
When such circumstances occur, delivery may take longer than the original estimate.
13. Incorrect or Undeliverable Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout.
If a package is returned to us because the address provided was incorrect, incomplete, or otherwise undeliverable, please contact us to discuss available options.
Additional shipping charges may apply if the package needs to be shipped again.
14. Questions About Your Shipment
If you have questions about your order or shipment, please contact the Lambisaro team through our Contact_Us page.
When contacting us about an existing order, please include your order number and the email address used when placing the order so we can assist you more efficiently.
15. Policy Updates
Lambisaro may update this Shipping Policy from time to time to reflect changes to our shipping services, carriers, processing procedures, or business operations.
Thank You
Thank you for choosing Lambisaro. We appreciate your order and look forward to delivering your coffee experience to you.